Phone issues creating 911 difficulties

The Winnipeg Police Service says service issues with two companies are creating difficulties with their emergency phone line.

Country-wide Fido and Rogers are experiencing service issues.

The Winnipeg Police Service says 911 calls are working, but critical caller information is not available.

"Please stay on the line until you reach an operator," Constable Rob Carver with the WPS says in a statement.

Rogers says they are working to restore services. 

Some wireless customers are experiencing an intermittent service interruption for wireless voice and data services. Our team is working quickly to restore services as soon as possible. We apologize for the inconvenience and will continue to provide regular updates.

— RogersHelps (@RogersHelps) April 19, 2021