Now Playing What just played?



Listen Live

Police agencies in Manitoba are reminding citizens on protocols for calling 911 after a flood of non-emergency calls this week. 

Most of those calls came on Thursday evening after police in Ontario issued an Amber Alert for a missing 11-year-old girl shortly after 10:30 p.m.

The girl was discovered a short time later deceased, and a second message went out notifying an end to the alert. 

alertMany Manitobans received the Amber Alert on Thursday evening.

The Winnipeg Police Service (WPS) says the local 911 centre received a number of calls as a result.

It was a situation that, according to the WPS, could have had disastrous results for people experiencing true emergencies.

"Many people were upset with the fact that they received the notification, tieing up our emergency call takers and potentially preventing legitimate emergency calls from getting through," the WPS says.

Some of the conversations:

Caller: "I got this alert, it says to call 911 if I see the suspect vehicle." 
Call Taker: "Did you see the vehicle?" 
Caller: "No".

Caller: "My phone messaged me to call 911."

Caller: "I never asked for this service, tell the police to take it off"

Canada's emergency alert system, Alert Ready, says they are unsure why some Manitoban's received the alert. It was meant for Ontario only, and did not go to other provinces. "At this time we are unable to determine why alerts outside of the province of Ontario were received by some wireless users. Alert Ready partners are working to determine the cause of this, and updates will be provided as new information is received."

The WPS says that everyone should pay attention to the alerts.

"If you hear the distinctive tone on television, radio or on your wireless device, you are asked to please pay attention and take action if necessary. If it is not relevant to you, disregard the notification. Do not contact your local police service unless directed to do so."

Other calls tie up lines

911 operators were also tied up with other non-emergency calls on Thursday evening.

Manitoba RCMP said on Friday that a man in an undisclosed community called 911 inquiring about Zamboni rentals.

911 should only be called for emergencies.

Emergencies are defined as:

  • Any crime in progress (break & enter, robbery, etc)
  • Any situation where people or property are at risk (fire, children on ice, etc)
  • Any medical emergency (heart attack, accidental poisoning, etc)

In other situations, your local police non-emergency number should be called. In Winnipeg, that number is 204.986.6222.

Share this story!

Pastor steps in with power of prayer after Winnipeg stabbing

It's an experience that no one wants to be a part of, but on Thursday night a local…

Popular frozen chicken product recalled

For the third time this year, the Canadian Food inspection agency has recalled a frozen…

New Music Friday - March 22

Steven Curtis Chapman comes out with a new album this week and puts a new spin on an old…

What to do in Winnipeg this weekend

Spring has finally arrived and the Canada Geese are starting to make their way back!…

Favourable snow melt conditions continue

Last week's flood outlook for North Dakota and Minnesota in the Red River basin remains…

New rescue pup healing hearts with love

A scared pup found by an RCMP officer has found a new home and a new life.

South Asian monks turn to Christ

After a local Buddhist monk attended a day of evangelism training, he asked if he could…

Urgent response requested after 9 killed in Nigeria

Greater calls to action have been made in the wake of an attack that left nine dead and…

"Truly God was watching over us": pilot lands plane on highway

Some unexpected turbulence turned an ordinary flying lesson into an emergency situation…

Hundreds without power, traffic delays expected, after car hits pole

Manitoba Hydro says they will need to close at least one westbound lane of a busy morning…

Pedestrian in critical condition following crash in South Osborne

A man remains in hospital this morning after being hit by a car in South Osborne.

The spring thaw is here, be mindful of thin ice conditions

Everywhere you look the evidence of spring is here - above freezing temperatures…

Child dies following being struck by car

The Winnipeg Police Service (WPS) has confirmed that a four-year-old girl has died after…

God's timing taking Manitoba couple to devastated Mozambique

Around 400,000 people are believed to be homeless after a cyclone devastated the country…

6 Christians killed, 470 flee in attack

Open Doors USA says that three women and a nine-year-old child are among those killed…

Spring swooped in 1 day early

One of the sure signs of spring showed up just in time at Oak Hammock Marsh this week.

Large presence for reports of shots fired at apartment complex

Witnesses say they saw over 20 police cars at one point at an apartment building on Panet…

'CFS failed my daughter': family searching for answers after baby dies in foster care

The family of an infant who passed away while in the care of a foster family earlier this…

Bullet stopped by Lord's Prayer

A woman from Kanas City is thanking the Lord for her life after being protected from harm…

London police now admit to driving preacher away

A street preachers arrest resulted in him being driven to a remote area before being left…